1. Acceptance of the Terms and Conditions
By using this Website, you agree to be legally bound and to abide by these Terms & Conditions, just as if you had signed this agreement. If you do not comply with these Terms & Conditions at any time, we reserve the right, if applicable, to do any one or more of the following with or without prior notice to you: (a) Deactivate your password; (b) Terminate your user account; (c) Delete any and all information in your user account; and (d) Restrict or block your access to the Website. Further, you agree that we shall not be liable to you or any third-party for any termination or cancellation of your access to, or use of, our Website. | From time to time, we may supplement these Terms & Conditions with additional terms and conditions (“Additional Terms”). You understand and agree that Additional Terms are automatically incorporated by reference into these Terms & Conditions. You must be 18 years or older to purchase any product or service offered on or through the Site.
2. Nutrient Values Disclaimer
Nutrient values are estimates only based off of Nutrition Software for nutrient value estimates. Variations in nutrient values may occur due to product availability, methods of preparation, origin and freshness of ingredients, and other factors. While we do our best to provide accurate information, we do not warranty the information nor can we guarantee that the information provided by Nutrition Software has not been, or will not be changed or altered. Although we provide nutritional information for our recipes, this data is for informational purposes only. No information, services, or products offered by FitFork shall be construed as or understood to be medical advice or care. None of the information on our Site shall be used to diagnose or treat any health problem or disease. Please discuss any concerns with your physician or your dietitian.
3. Transmission of personal data:
There may be certain areas in this Site where you can voluntarily submit information to Fit-Fork, including personal information such as information that could be used to identify or contact you (“Personal Information”). If you choose to voluntarily submit information, including Personal Information, to Fit-Fork through this Site, you understand and agree that such information will be transmitted over the Internet. While Fit-Fork has taken reasonable steps to protect any information that you may submit from unauthorized interception and use, the risk of unauthorized interception and use of electronically transmitted information cannot be entirely eliminated. Therefore, there is always a risk of unauthorized interception and use of any information that you submit to Fit-Fork through this Site. If you voluntarily access and use this Site, Fit-Fork will not be responsible for any unauthorized interception and/or use of your information.
4. Account:
becoming a registered user of our Website. You do not have to become a registered user to use this Website. However, you must be a registered user to order our food products. From time to time, areas of the Website may be restricted for use by registered users only. You must register in accordance with instructions that you will find on this Website. If you elect to become a registered user of our Website, you agree to provide us with true, accurate and complete information about yourself, and to maintain and promptly update the Registered User Data and any other information you provide to us, to keep it accurate. Without limiting any other provision of these Terms & Conditions, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your user account and refuse any and all current or future use of our Website (or any portion thereof). You agree not to assign, transfer or sublicense your rights as a registered user of this Website. You further agree not to register for more than one account or create a false or misleading identity on this Website. You may create an account on behalf of a family member or significant other who otherwise would not be able to register an account and manage it themselves.
5. Schedule change:
Customers who order Fit-Fork meals for delivery through the site must provide any changes to their delivery schedule or meal selections by the specified date on the site. All orders are due by Wednesday at 12:00PM for incoming Sunday and Wednesday deliveries. The Site will only allow you to choose the next available delivery date if the date and time has passed for the current cutoff time.
6. Temperature control:
Fit-Fork cannot guarantee that food will maintain temperature after the drop-off period. It will be the customer’s responsibility to ensure all food items are picked up by that time and put into a refrigerator. It will be the customer’s choice to consume these items if they sit out longer than the delivery time. You hereby release Fit-Fork of all liability after that time frame if you do not follow the timeline guidelines for refrigeration.
7. Cancellation Policy:
You may cancel your order prior the following Friday of the cut-off date by 10:00 AM. If Customer will pass this window, your will be charge for your order that covers the following week, and the amount that cover this period will not be refunded for any reason.
8. Food Return Policy:
For food safety regulations, under no circumstances will Fit-Fork accept food neither empty food container returned to our facility.
9. Invoice:
You may order Fit-Fork’s products and/or services through the Site. Fit-Fork accepts all major credit cards: Visa, American Express and MasterCard. If you order Fit-Fork meals for delivery through the Site, the account on file will be billed and charged for the full value of delivery order upon ordering. Taxes will apply and may vary per location. All prices quote are exclusive of VAT. We charge 3% on all Credit/Debit Card payment.
10. Allergic Reactions:
Fit-Fork cannot guarantee that any produce on our menu is totally free form nuts, nut derivatives, gluten, dairy, shellfish and other common food allergens or other ingredients to which guest may have a serious allergic reaction as we cannot guarantee no cross-contamination. We would therefore advise Customer with a severe allergy to nuts or other ingredients to not order our service or talk to us directly for further question regarding this warning. By accepting term and conditions Customer understand that Company is not responsible for any food-related allergic reaction that may occur.
11. Weight loss and Health claims:
Fit-Fork provide information regarding its products for informational purpose only. Any weight loss and health results mentioned on the webpage, whether by Fit-Fork or others, are not guaranteed. Customer expressly acknowledge that Fit-Fork does not make any express or implied claims or guarantee that you will achieve or maintain any specific results through your use of Fit-Fork service. Fit-Fork does not refund any payments based on your failure to achieve your desire results.                                                                                    Fit-Fork menu are not medically supervised. Customer should seek the advice of a physician or dietary consultant before starting any dietary program to ensure it is suitable for your specific dietary needs. In addition Fit-Fork does not guarantee the accuracy, completeness or usefulness of any nutritional information of any meal on the menu, or accept responsibility for the accuracy, completeness or usefulness of the nutritional information regarding any subscription plan.
12. Contacts:
may contact us by email at fitfork@mail.com.  We can also be contacted by phone M-F between the hours of 9:00AM-5:00 PM Central at (832) 388-9518.